WORKSHOPS

CONFIDENT CONVERSATIONS WORKSHOPS

What Workplace Conversations Do You Avoid or Delay?

Managers, business owners and employees all need to have conversations about:

  • Feedback
  • Performance management
  • Termination
  • Redundancy
  • Bullying, harassment and discrimination
  • Pay reviews
  • Promotions
  • Mental health

Unfortunately, many people avoid having these conversations in a timely manner…or at all!

Why are we reluctant to have difficult conversations? 

  • We are scared
  • We want to be liked
  • We are unable to find the right words

And this has consequences…

Case Study: The Consequences of Silence

An employee (let’s call him Bill) had been employed by ABC Co for 18 months. Bill’s boss had been unhappy with Bill’s performance for a while, but had said nothing. One day, out of the blue, Bill’s boss ended Bills employment. BOOM! Bill felt blindsided. He filed an unfair dismissal claim.  ABC Co‘s prospects of successfully defending the claim were slim. Bill hadn’t been given any feedback, warnings or opportunity to improve. Bill’s boss’ silence was unfair.

Bill and ABC Co settled the claim at Conciliation, but neither party felt good about the outcome. Bill had to find a new job (and he still didn’t know why). ABC Co had paid ‘overs’ to Bill to avoid a hearing…and they had to hire a new employee.

It didn’t have to be this way…

Getting it Right

Having conversations about employee performance is difficult and requires courage. But doing it well is worth it.

If Bill’s boss had spoken to him about his concerns as soon as they arose, they could have agreed on a plan to improve Bill’s performance together. If Bill’s performance improved, everyone wins. If it doesn’t, there can be a respectful discussion about Bill moving on. In my experience, where employees like Bill aren’t blindsided or embarrassed, an expensive and stressful legal dispute can be avoided.

Transform Your Approach And Master Confident Conversations

Many of my clients have transformed the way they tackle workplace issues.

By having the courage and confidence to be proactive, they can:

  •  Save time and money on legal costs and recruitment
  •  Focus on growing their business or progressing their career
  •  Experience less stress and sleep better at night

Sounds good doesn’t it?

Sustainable Success

To transform behaviour on a sustained basis we need to:

  • Identify our current behaviour
  • Understand why change is needed
  • Design the solution required
  • Execute a ‘best practice’ plan
  • Reinforce the new behaviour

Trainings are designed to sustain transformed behaviour.

Confident Conversations Are Crucial For Your Success

If you have been avoiding difficult conversations your whole life but have decided that:

  • You want to focus on growing your business
  • You want to improve workplace culture, productivity and profit
  • You don’t want to spend time with or money on lawyers
  • You want that promotion or pay rise
  • You want to reduce your stress levels and sleep soundly

Then there’s a number of ways you can transform the way you approach difficult conversations in the workplace…

Who is this for?

Business Owners, Managers and Employees who need more confidence in:

    • giving or receiving feedback
    • dealing with performance management issues
    • managing others
    • finding the right words 
    • addressing bullying or harassment claims

Ready to learn how to tackle difficult conversations with confidence?

Confident Conversations Workshops for Teams

Take your team’s communication skills to the next level.

Confident Conversations

Activate Teams

 

Your Investment

$1599

 +GST

Online or Face to Face

 (Up to 10 people)

 1 hour session

Interactive discussion about how to plan and have difficult conversations.

Plus a 30 minute discussion in the lead up to the session to brief me on the unique issues in your business so the training is practical and bespoke.

Aimed at teams who need to improve communication with each other, those they manage, or external parties.

Review of Templates for discussions.

Complimentary lifetime access to online course.

Confident Conversations

Deep Dive Teams

 

Your Investment

$1999

 +GST

Online or Face to Face

 (Up to 10 people)

 90 minute session

Interactive discussion about how to plan and have difficult conversations.

Plus a 30 minute discussion in the lead up to the session to brief me on the unique issues in your business so the training is practical and bespoke.

Aimed at teams who need to improve communication with each other, those they manage, or external parties.

Review of Templates for discussions.

Role plays.

Complimentary lifetime access to online course.

Confident Conversations

Mastery Teams

 

Your Investment

$2249

 +GST

Online or Face to Face

 (Up to 4 people)

 90 minute session

Bespoke and intimate session focussed on complex issues.

Aimed at senior leaders or entrepreneurs.

Work with me to plan and create strategies for difficult workplace issues.

Plus a 45 minute discussion in the lead up to the session to brief me on the unique issues in your business so the training is practical and bespoke.

Review of Templates for discussions.

Role plays.

Complimentary lifetime access to online course.

“I attended Jennifer’s workshop, ‘How to Have Difficult Conversations’. I walked away with valuable tips and guidelines for dealing with those tricky situations in the office. The workshop was engaging and approached the topic from a different perspective. With a group of professionals from different backgrounds Jennifer had us all role playing using the steps she had explained to us.

The explanations were given in a manner that made them easy to remember and also why these sorts of conversations need to be stepped through to avoid the HR pitfalls that it is so easy to drift into. Jennifer presented with a fun approach, acting, role playing and stories that give a different perspective on the issues that are being dealt with. I would highly recommend Jennifer’s workshops”.

Catherine Hart

Principal, Design and Project Management

Want to know which offering is best for your team?

Enquiries

Want more details about engaging me as a Speaker, Coach or arranging a Workshop for your team? Simply complete this form and myself or my team will come straight back to you.

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How to connect

PHONE

ADDRESS

PO Box 414, Cremorne NSW 2090

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