DIFFICULT CONVERSATIONS IN THE WORKPLACE

A LAWYER’S GUIDE TO NOT NEEDING A LAWYER

$120 plus GST


If you have already purchased this course and would like to continue please click the login button:

As a lawyer, I’ve seen way too many genuine and capable people involved in legal proceedings because a workplace issue went pear shaped.

And that frustrates the heck out of me because it doesn’t have to be that way.

Stressful and expensive disputes can be avoided by having necessary, but difficult conversations as soon as an issue arises.

Many of my clients are absolute rock stars in their field, but really struggle having the conversations they need to grow their business or their careers.

They are reluctant to take action because of their desire to be liked, or because they lack confidence, or they are simply not able to find the right words.

Every day I help clients manage workplace issues and craft the conversations they need to have. I’ve developed this course so I can share my experience with as many people as possible.

I love helping people to be confident and proactive, and I would love it if you are able to prevent small issues in your workplace from becoming big ‘hairy’ ones… so you can avoid spending time with lawyers.

WHO IS THIS FOR?

It’s for business owners, managers and supervisors who are really awesome at their jobs, but avoid having the conversations they need to have to manage effectively.

It’s for business owners for want to encourage a culture of candour and feedback.

It’s for anyone who has ever known they ought to have a conversation, but just didn’t know how.

WHAT WILL I GET OUT OF IT?

By the end of this course you will have the courage and confidence to have the conversations you have been avoiding.

As a result of your new superpower you will be able to:

  • Minimise workplace dramas and disputes
  • Maximise workplace productivity and profit
  • Improve workplace culture
  • Sleep better at night
  • Avoid spending time with lawyers?

HOW LONG WILL IT TAKE?

If you watch the course from go to wo it will take around an hour.

I’m hoping you will stop at the end of each chapter and record your light bulb moments in the workbook. If so, it will take a little longer, but you will be glad that you did.

The chapters are short and self contained so you can watch them at your own pace.

There’s no right or wrong way – whatever works for you!

COURSE OVERVIEW

  • CHAPTER 1 – What are difficult conversations? 
  • CHAPTER 2 – It’s ok to admit it’s not a good fit
  • CHAPTER 3 – Delay doesn’t make the problem go away
  • CHAPTER 4 – What’s stopping you? Are you a Tinman, Scarecrow or Cowardly Lion?
  • CHAPTER 5 – The recipe for effective conversations
  • CHAPTER 6Poor performance vs bad attitude
  • CHAPTER 7 – Fair frequent feedback
  • CHAPTER 8 – The dreaded performance review
  • CHAPTER 9 – It’s all in the planning
  • CHAPTER 10 – Process makes perfect
  • CHAPTER 11 – Recap
  • CHAPTER 12 – “Real life” conversations 
  • CHAPTER 13 – Where to from here?

PLUS your BONUS WORKBOOK – covering course material for each chapter. Designed for you to make useful notes, reflect on your lightbulb moments and apply learnings to tricky situations you’ve dealt with in the past or issues you are facing now.

PLUS a FULL TRANSCRIPT of the course so that you can review the content any time you like.

PRICING
LIFETIME ACCESS TO ONLINE COURSE

DIFFICULT CONVERSATIONS IN THE WORKPLACE

A LAWYER’S GUIDE TO NOT NEEDING A LAWYER

$120 plus GST

If you would like to purchase more than one course, please click here or email us at [email protected]. You will be provided with a coupon to enable logins for the number of courses purchased.

If you buy 5 or more courses, you are a very wise and generous person. In recognition of this, the price is reduced to $100 plus GST per course. 

Meet Jennifer Bicknell
– A Most unlawyerly lawyer

I’ve been a lawyer for over 25 years, and I love it. I specialise in workplace law and managing reputation risks, I was lucky enough to spend 15 years at Minter Ellison and 8 years as a partner at Kennedys, then founded my law firm and dispute prevention advisory business, Bicknell Law & Consulting, in 2015.

Whilst I have a lot of experience in dispute resolution, my real passion is dispute prevention and helping managers prevent small workplace issues becoming big, hairy ones. How do I do this? By providing my clients with one-on-one coaching sessions, workshops for entire teams and now, this “Difficult Conversations in the Workplace” online course.

I have found that with just a little bit of training, and the right script, my clients have completely transformed the way they tackle workplace issues. And that makes me positively giddy!

Want to know more about how I help prevent and resolve workplace disputes?

To find out about combining the online “Difficult Conversations in the Workplace” course with Jennifer Bicknell Coaching or Jennifer Bicknell Workshops, email [email protected]

FAQ’s

1. How long does the course take?

If you watch the course from go to wo it will take around 1 hour.

I’m hoping you will stop at the end of each chapter and record your light bulb moments in the workbook. If so, it will take a little longer, but you will be glad that you did.

The chapters are short and self contained so you can watch them at your own pace. While we encourage you to complete the Chapters in order, you can also move ahead to different Chapters, such as the Chapter 12 Scenarios, according to your personal preference.

There’s no right or wrong way – whatever works for you!

2. Can I share my login code with someone else?

No, your login code is specific to you. (Apparently my software guy has put something in the code, so if someone else tries to access your copy of the course, alarm bells will ring).

3. How do I use the workbook?

You can use the workbook by downloading and printing it and taking notes by hand in the hard copy or downloading and saving it and typing into it as you go.  If you choose the electronic route make sure you download it onto your device. If you fill it out in browser like Chrome or Safari you won’t be able to ‘save’ your answers.

4. How do your combination “Difficult Conversations in the Workplace” online course and coaching and/or workshop packages work?

Pretty darn well actually!

The online course contains the tools needed to master having difficult conversations – provided that you practice what you learn. The coaching and workshops are designed for those who want to focus on specific issues or practice what they have learnt either with me or with their colleagues.

Coaching clients complete the online course as pre-learning, and then in their one-on-one, face-to-face or online sessions, focus on nailing particular types of conversations through scripting and role plays. It’s all about building confidence and addressing any specific areas of concern.

In corporate workshops, the participants complete the online course as pre-learning. Then, in a bespoke face-to-face or online workshop, focus on the needs of the business and its people, by addressing particular types of conversations through scripting and role plays. Again, it’s all about building confidence and addressing any specific areas of concern.

 The coaching and the workshops have the same ‘feel’ as the online course – informative but relaxed and fun.

5. What if I have a technical issue?

I could tell you to try “Ctrl Alt Delete” but I hate it when people tell me to do that (even though it usually works…). Any problems please click here to let us know and we will help you as soon as possible.

If your concern relates to sound, this is could be a hardware issue, or related to the current sound setting on your device. We suggest as a first step checking the individual settings on your device or refreshing or restarting the individual chapter.

6. Can I do the course at my own pace?

Yes. Once you purchase the online course it is yours to keep and refer back to whenever you like.

I just completed Jennifer Bicknell’s “Difficult Conversations in the Workplace” online course. I can’t recommend it and Jennifer highly enough to any business owner or manager wanting a clear but fun understanding of how to prevent workplace disputes by being able to have difficult conversations with confidence. Her obvious knowledge and passion for preventing workplace disputes and difficulties, made learning truly enjoyable. This course is a must if you manage people, teams, suppliers.

Kim MacDonald

Owner of Spindrift Marketing, Sydney.

Subscribe To Our Newsletter

 

Sign up to my mailing list for updates and my useful, practical & funny workplace newsletter.

You have Successfully Subscribed!