by Jennifer Bicknell | Oct 21, 2019
During a recent Study Tour to New York, my colleagues and I had the privilege of spending a day at the Fire Department of New York Training Academy. We went there to learn about LEADERSHIP. The FDNY don’t teach leadership from a textbook. They prefer an...
by Jennifer Bicknell | Jul 24, 2019
Have you noticed how excited people get about workplace perks like Foosball and fruit? Don’t get me wrong – I love Foosball, and am partial to fruit – but I have always been a tad cynical about the connection between ‘perks’ and...
by Jennifer Bicknell | Jul 17, 2019
Once upon a workplace, there was an employee called Sally who had been working with her employer for 10 years. Sally was a competent, valued and popular member of her team. Then something bad happened… [Cue the da da da dummmmm music]. Sally’s Something Bad –...
by Jennifer Bicknell | Jun 18, 2019
An Article about Mental Health in the Workplace My phone rings. It’s a client. “Hi Jen, we need to let go of a “difficult” employee.” Me: “What’s the problem?” Client: “He was really great for the last 2 years, but in the past few months he’s been really difficult....