CASE YOU NEED TO KNOW ABOUT

Flexible Work Request Comes Up Against a $780,000 Problem

The Fair Work Commission has rejected a mine worker’s request for permanent day shifts and shorter hours after parental leave, accepting the employer had reasonable business grounds to refuse it.

A key factor was the evidence of business impact. Based on the price of coal, the 16 lost shifts resulted in deferred potential revenue of approximately $780,000. There were also broader operational and safety concerns.

Take Out Point: Even where caring responsibilities are genuine, a flexible work request can still be refused if the employer can show real cost, safety or operational consequences.

See: Vanessa Duncan v Coal & Allied Mining Services Pty Ltd – [2026] FWC 1427

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